Question 1

Do I get preference if I am an SME (Riyada)?

Accepted Answer

Yes, SafaQat highlights SME suppliers. Ensure you toggle 'Are you an SME?' during registration and upload your valid Riyada card. This status is visible to Non-Profits during the evaluation process.

Question 2

I am a Non-Profit entity. How do I join?

Accepted Answer

Non-Profit registration requires platform administrator approval. Please fill out the 'Register as Non-Profit' form with your license details. Our team will verify your documents and activate your account manually.

Question 3

What is the 'Two-Step Evaluation' process?

Accepted Answer

For certain tenders, evaluation is split into Technical and Commercial stages. Your financial bid remains locked and invisible until your Technical Proposal passes the review. If you fail the technical stage, your commercial bid is never opened.

Question 4

How can I withdraw a bid I submitted?

Accepted Answer

You can withdraw your bid at any time before the submission deadline. Go to your Dashboard > My Bids > Active, select the tender, and click the 'Withdraw Bid' button. You may submit a new bid afterwards if time permits.

Question 5

Are there fees to view or participate in tenders?

Accepted Answer

Browsing public tender summaries is free. However, participating in a 'Public Tender' or a 'Limited Tender' typically requires purchasing the tender documents. The fee amount varies per tender and is displayed on the tender details page.

Question 6

How do I register as a Supplier?

Accepted Answer

Click on 'Register' in the top menu and select 'Register as Supplier'. You will need to provide your mobile number for OTP verification, followed by your corporate details, including your Commercial Registration (CR), Tax Certificate, and Chamber of Commerce (OCCI) documents.

Question 7

What is the SafaQat Platform?

Accepted Answer

SafaQat is a digital ecosystem connecting Non-Profit Organizations (Waqfs, Charities) in Oman with Suppliers. It streamlines the procurement process, ensuring transparency, efficiency, and compliance from tender creation to awarding contracts.

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